Starbucks. Nordstrom. Google. What about a brand keeps you going back as a consumer?
Consistency. Exceptional Service. Information.
As I drive into the Starbucks parking lot for the 3rd day this week, I have asked myself… WHAT is it? WHY am I here again… ordering that same Grande Pikes Place or Grande Iced Vanilla Latte? You may have asked yourself the same question at one point or another. For me – I go back, day in and day out because the coffee is CONSISTENTLY good. Brewed to the strength I enjoy. The temperature I like. Served by a barista with a smile.
The American upscale fashion retailer Nordstrom continues to increase sales year over year, and the path for doing so is through their employees providing exceptional CUSTOMER SERVICE. The employees are taught one simple rule, “Use good judgement in all situations”.
Don’t know the answer, Google it. We are all hungry for knowledge. Enough said. Google knows the answer – even if you have to scroll through a few websites to find exactly what you are looking for.
So what does SouthOC Realty have in common with Starbucks, Nordstrom, and Google?
CONSISTENT results, exceptional CUSTOMER SERVICE and
industry INFORMATION that will help you achieve your goals.
We are here to serve you, to help and guide you.